如果我不知道該在獎座上寫什麼內容，你們有範本參考嗎？

有的。除了公司 Logo 和獲獎者姓名，常見內容包括獎項名稱（如 "Best Employee 2026"）、頒獎日期及簡短的感謝語句。您可以參考我們網站 www.teammate.com.hk 上的案例，或諮詢我們的銷售同事獲取專業建議。

If I don't know what to write on the trophy, do you have templates for reference?

Yes. Besides the company logo and recipient's name, common content includes the award title (e.g., "Best Employee 2026"), the date, and a brief appreciation message. You can refer to cases on our website www.teammate.com.hk or consult our sales colleagues for professional advice.

你們提供送貨服務嗎？運送過程中水晶會容易爛嗎？

我們提供全港送貨服務（包括商業區及活動場地）。包裝方面，我們會使用專用的防震禮盒及氣泡紙加固，將破損風險降至最低。萬一在運送途中不幸損壞，請即時拍照聯絡我們，我們會安排更換。

Do you offer delivery services? Will the crystal break easily during transit?

We offer delivery services across Hong Kong (including commercial districts and event venues). For packaging, we use specialized shock-proof gift boxes and bubble wrap to minimize the risk of breakage. In the rare event of damage during transit, please contact us immediately with photos, and we will arrange a replacement.

環保是我們公司的考量之一，水晶算是環保禮品嗎？

水晶本質上是玻璃的一種，屬於可回收物料，且不像塑膠般會釋放有害物質。此外，水晶產品耐用度極高，不會像一次性禮品般被丟棄，符合可持續使用的環保原則。我們亦有推出結合木材等自然元素的環保系列。

Environmental protection is a concern for our company. Is crystal an eco-friendly gift?

Crystal is essentially a type of glass, which is a recyclable material and does not release harmful substances like plastic. Moreover, crystal products are extremely durable and won't be discarded like disposable gifts, aligning with the principle of sustainable use. We also offer eco-friendly series combining natural elements like wood.

3D 內雕 (3D Laser Engraving) 的原理是什麼？為什麼它給人高科技的感覺？

3D 內雕是利用雷射光束在水晶內部打出成千上萬個微細爆裂點，而不損傷表面。圖像彷彿懸浮在水晶方塊中央，這種「摸不到但看得到」的視覺效果極具未來感與科技感，非常適合科技公司或創新獎項。

What is the principle of 3D Laser Engraving? Why does it feel high-tech?

3D Laser Engraving uses laser beams to create thousands of tiny micro-fractures inside the crystal without damaging the surface. The image appears to float in the center of the crystal block. This "visible but untouchable" visual effect is futuristic and high-tech, making it perfect for tech companies or innovation awards.

不同顏色的水晶（如藍水晶、黑水晶）代表什麼不同的意義？

透明水晶代表誠信與清晰；藍色水晶常象徵科技、智慧與冷靜；黑色水晶則代表權威與穩重。企業可以根據獎項性質（如：創新獎用藍色，終身成就獎用黑色）來搭配顏色，讓獎座更具深層含義。

What different meanings do different colors of crystal (e.g., Blue, Black) represent?

Clear crystal represents integrity and clarity; Blue crystal often symbolizes technology, wisdom, and calmness; Black crystal represents authority and stability. Companies can match colors according to the nature of the award (e.g., Blue for Innovation Awards, Black for Lifetime Achievement) to give the trophy deeper meaning.