如果要將公司 Logo 或商標刻在水晶上，我需要提供什麼格式的檔案？

為了確保刻字或印刷的最清晰效果，請務必提供矢量檔案 (Vector File)，例如 AI (Adobe Illustrator) 或 CDR 格式。如果您只有 JPG 或 PNG 圖片，我們的設計團隊可能需要額外時間為您勾圖轉檔，這可能會影響生產進度。

What file format should I provide to engrave our company logo or trademark on the crystal?

To ensure the sharpest engraving or printing results, please strictly provide Vector Files, such as AI (Adobe Illustrator) or CDR formats. If you only have JPG or PNG images, our design team may need extra time to trace and convert the files, which could affect the production schedule.

我們可以先看效果圖才開始生產嗎？

當然可以。在確認訂單後，我們專業的設計團隊會根據您提供的文字和 Logo 製作電腦模擬圖 (Artwork Preview)。您需要核對名字拼寫、Logo 位置及排版，確認無誤簽署後，我們才會正式開始生產，避免出錯。

Can we see a preview of the design before production begins?

Absolutely. After the order is confirmed, our professional design team will create a computer simulation (Artwork Preview) based on your text and logo. You will need to verify the spelling, logo placement, and layout. We will only start mass production after your signed approval to avoid any errors.

水晶產品會隨時間變黃或褪色嗎？

優質的 K9 水晶不會變黃、褪色或霧化。這就是為什麼水晶比亞加力（Acrylic）更適合作為永久紀念品的原因。只要定期用乾淨的布擦拭灰塵，它能保持數十年的晶瑩剔透。

Will crystal products turn yellow or fade over time?

High-quality K9 crystal does not turn yellow, fade, or become cloudy. This is why crystal is superior to acrylic for permanent souvenirs. As long as you wipe off dust regularly with a clean cloth, it will remain sparkling clear for decades.

Teammate 的水晶禮品包裝如何體現「送禮的心意」？

包裝是禮物的第一印象。我們所有的水晶產品均配備高級禮盒（通常內襯色丁/縜布或海綿）。當受禮者打開盒子的瞬間，絲布的襯托讓水晶顯得格外珍貴，這種「開箱儀式感」充分表達了送禮機構對受禮者的尊重與心意。

How does Teammate's crystal gift packaging reflect the "thoughtfulness of giving"?

Packaging is the first impression of a gift. All our crystal products come with premium gift boxes (usually lined with satin or foam). The moment the recipient opens the box, the silk lining makes the crystal look exceptionally precious. This "unboxing ritual" fully expresses the giving organization's respect and thoughtfulness towards the recipient.

3D 內雕 (3D Laser Engraving) 的原理是什麼？為什麼它給人高科技的感覺？

3D 內雕是利用雷射光束在水晶內部打出成千上萬個微細爆裂點，而不損傷表面。圖像彷彿懸浮在水晶方塊中央，這種「摸不到但看得到」的視覺效果極具未來感與科技感，非常適合科技公司或創新獎項。

What is the principle of 3D Laser Engraving? Why does it feel high-tech?

3D Laser Engraving uses laser beams to create thousands of tiny micro-fractures inside the crystal without damaging the surface. The image appears to float in the center of the crystal block. This "visible but untouchable" visual effect is futuristic and high-tech, making it perfect for tech companies or innovation awards.