如果要將公司 Logo 或商標刻在水晶上，我需要提供什麼格式的檔案？

為了確保刻字或印刷的最清晰效果，請務必提供矢量檔案 (Vector File)，例如 AI (Adobe Illustrator) 或 CDR 格式。如果您只有 JPG 或 PNG 圖片，我們的設計團隊可能需要額外時間為您勾圖轉檔，這可能會影響生產進度。

What file format should I provide to engrave our company logo or trademark on the crystal?

To ensure the sharpest engraving or printing results, please strictly provide Vector Files, such as AI (Adobe Illustrator) or CDR formats. If you only have JPG or PNG images, our design team may need extra time to trace and convert the files, which could affect the production schedule.

我們可以先看效果圖才開始生產嗎？

當然可以。在確認訂單後，我們專業的設計團隊會根據您提供的文字和 Logo 製作電腦模擬圖 (Artwork Preview)。您需要核對名字拼寫、Logo 位置及排版，確認無誤簽署後，我們才會正式開始生產，避免出錯。

Can we see a preview of the design before production begins?

Absolutely. After the order is confirmed, our professional design team will create a computer simulation (Artwork Preview) based on your text and logo. You will need to verify the spelling, logo placement, and layout. We will only start mass production after your signed approval to avoid any errors.

環保是我們公司的考量之一，水晶算是環保禮品嗎？

水晶本質上是玻璃的一種，屬於可回收物料，且不像塑膠般會釋放有害物質。此外，水晶產品耐用度極高，不會像一次性禮品般被丟棄，符合可持續使用的環保原則。我們亦有推出結合木材等自然元素的環保系列。

Environmental protection is a concern for our company. Is crystal an eco-friendly gift?

Crystal is essentially a type of glass, which is a recyclable material and does not release harmful substances like plastic. Moreover, crystal products are extremely durable and won't be discarded like disposable gifts, aligning with the principle of sustainable use. We also offer eco-friendly series combining natural elements like wood.

在水晶獎座上「刻字」這件事，對員工有什麼特殊意義？

刻字代表了專屬性 (Exclusivity)。當員工看到自己的名字被永久地刻在堅硬的水晶上，會產生強烈的「被認可」感。這不僅是物質獎勵，更是一種精神上的銘記，能顯著提升員工的歸屬感和士氣。

What is the special significance of "engraving" on a crystal trophy for employees?

Engraving represents Exclusivity. When employees see their names permanently carved into solid crystal, it creates a strong sense of "being recognized." This is not just a material reward but a spiritual inscription that significantly boosts employee belonging and morale.

Teammate 如何透過水晶產品幫助客戶傳遞「感謝」？

我們不僅是製造產品，更是記憶的保存者。透過精湛的切割工藝和完美的刻字，我們將客戶無形的「感激之情」轉化為有形的、璀璨的實體。當受禮者撫摸水晶表面時，能感受到那份經過精心雕琢的心意，這就是我們服務的核心價值。

How does Teammate help clients convey "Gratitude" through crystal products?

We are not just manufacturing products; we are preservers of memories. Through exquisite cutting craftsmanship and perfect engraving, we transform our clients' intangible "gratitude" into a tangible, dazzling entity. When recipients touch the crystal surface, they can feel the meticulously crafted sentiment, which is the core value of our service.