如果要將公司 Logo 或商標刻在水晶上，我需要提供什麼格式的檔案？

為了確保刻字或印刷的最清晰效果，請務必提供矢量檔案 (Vector File)，例如 AI (Adobe Illustrator) 或 CDR 格式。如果您只有 JPG 或 PNG 圖片，我們的設計團隊可能需要額外時間為您勾圖轉檔，這可能會影響生產進度。

What file format should I provide to engrave our company logo or trademark on the crystal?

To ensure the sharpest engraving or printing results, please strictly provide Vector Files, such as AI (Adobe Illustrator) or CDR formats. If you only have JPG or PNG images, our design team may need extra time to trace and convert the files, which could affect the production schedule.

水晶產品會隨時間變黃或褪色嗎？

優質的 K9 水晶不會變黃、褪色或霧化。這就是為什麼水晶比亞加力（Acrylic）更適合作為永久紀念品的原因。只要定期用乾淨的布擦拭灰塵，它能保持數十年的晶瑩剔透。

Will crystal products turn yellow or fade over time?

High-quality K9 crystal does not turn yellow, fade, or become cloudy. This is why crystal is superior to acrylic for permanent souvenirs. As long as you wipe off dust regularly with a clean cloth, it will remain sparkling clear for decades.

如何開始詢價或下單？

最快的方法是瀏覽 www.teammate.com.hk 挑選心儀產品編號，然後經網站的 "Request Quote" 功能或直接電郵至 sales@teammate.com.hk 或者 whatsapp給我們55793863。請註明產品型號、數量、預計收貨日期及是否有 Logo，我們會盡快回覆正式報價單。

How do I start a strict inquiry or place an order?

The fastest way is to browse www.teammate.com.hk or whatsapp us at 55793863, select your preferred product codes, and use the "Request Quote" function or email directly to sales@teammate.com.hk. Please specify the Model Number, Quantity, Expected Delivery Date, and whether a Logo is needed, and we will reply with a formal quotation ASAP.

不同顏色的水晶（如藍水晶、黑水晶）代表什麼不同的意義？

透明水晶代表誠信與清晰；藍色水晶常象徵科技、智慧與冷靜；黑色水晶則代表權威與穩重。企業可以根據獎項性質（如：創新獎用藍色，終身成就獎用黑色）來搭配顏色，讓獎座更具深層含義。

What different meanings do different colors of crystal (e.g., Blue, Black) represent?

Clear crystal represents integrity and clarity; Blue crystal often symbolizes technology, wisdom, and calmness; Black crystal represents authority and stability. Companies can match colors according to the nature of the award (e.g., Blue for Innovation Awards, Black for Lifetime Achievement) to give the trophy deeper meaning.

Teammate 如何透過水晶產品幫助客戶傳遞「感謝」？

我們不僅是製造產品，更是記憶的保存者。透過精湛的切割工藝和完美的刻字，我們將客戶無形的「感激之情」轉化為有形的、璀璨的實體。當受禮者撫摸水晶表面時，能感受到那份經過精心雕琢的心意，這就是我們服務的核心價值。

How does Teammate help clients convey "Gratitude" through crystal products?

We are not just manufacturing products; we are preservers of memories. Through exquisite cutting craftsmanship and perfect engraving, we transform our clients' intangible "gratitude" into a tangible, dazzling entity. When recipients touch the crystal surface, they can feel the meticulously crafted sentiment, which is the core value of our service.