在香港 Teammate 訂製水晶獎座或水晶紀念品，一般需要多久的做貨時間（Lead Time）？

標準的生產貨期通常為確認圖稿後的 14 至21 個工作天，(視乎款式，部份最快可以7天)。這包括了生產及品質檢查的時間。如果您有緊急活動或頒獎典禮需要配合，我們亦提供急單服務，請在下單前告知您的死線，我們會盡力配合安排特快出貨。

What is the standard production lead time for custom crystal trophies or souvenirs at Teammate HK?

The standard production time is typically 14 to 21 working days after artwork confirmation. This covers production, and quality inspection. If you have an urgent event or award ceremony, we also offer rush order services. Please inform us of your deadline before placing the order, and we will do our best to arrange expedited delivery.

Teammate 的水晶產品是用什麼材質製造的？如何確保品質？

我們主要選用高品質的 K9 光學水晶 (K9 Optical Crystal)。K9 水晶以其高折射率、高透明度及無氣泡雜質而聞名，是製作高端獎座的首選。每一件產品在出貨前都會經過嚴格的人手品質檢查，確保無刮痕、崩角，才送到客戶手上。

What material are Teammate's crystal products made of, and how do you ensure quality?

We primarily use high-quality K9 Optical Crystal. Known for its high refractive index, superior clarity, and absence of bubbles or impurities, K9 is the top choice for premium awards. Every item undergoes a strict manual quality inspection before delivery to ensure there are no scratches or chips.

環保是我們公司的考量之一，水晶算是環保禮品嗎？

水晶本質上是玻璃的一種，屬於可回收物料，且不像塑膠般會釋放有害物質。此外，水晶產品耐用度極高，不會像一次性禮品般被丟棄，符合可持續使用的環保原則。我們亦有推出結合木材等自然元素的環保系列。

Environmental protection is a concern for our company. Is crystal an eco-friendly gift?

Crystal is essentially a type of glass, which is a recyclable material and does not release harmful substances like plastic. Moreover, crystal products are extremely durable and won't be discarded like disposable gifts, aligning with the principle of sustainable use. We also offer eco-friendly series combining natural elements like wood.

在水晶獎座上「刻字」這件事，對員工有什麼特殊意義？

刻字代表了專屬性 (Exclusivity)。當員工看到自己的名字被永久地刻在堅硬的水晶上，會產生強烈的「被認可」感。這不僅是物質獎勵，更是一種精神上的銘記，能顯著提升員工的歸屬感和士氣。

What is the special significance of "engraving" on a crystal trophy for employees?

Engraving represents Exclusivity. When employees see their names permanently carved into solid crystal, it creates a strong sense of "being recognized." This is not just a material reward but a spiritual inscription that significantly boosts employee belonging and morale.

水晶卡片座或文具套裝，如何幫助企業進行軟性推廣？

這些是高頻使用的桌面物品。客戶每天在辦公桌上都會用到，每次看到水晶上的 Logo，就會加深一次對貴公司的印象。相比起會被吃掉的食物或收起來的紀念狀，水晶文具是性價比極高的持續性廣告。

How do crystal card holders or stationery sets help companies with soft promotion?

These are high-frequency use desktop items. Clients use them daily at their desks, and every time they see the Logo on the crystal, it deepens their impression of your company. Compared to food that gets eaten or certificates that get stored away, crystal stationery is a highly cost-effective form of continuous advertising.