Teammate 的水晶產品是用什麼材質製造的？如何確保品質？

我們主要選用高品質的 K9 光學水晶 (K9 Optical Crystal)。K9 水晶以其高折射率、高透明度及無氣泡雜質而聞名，是製作高端獎座的首選。每一件產品在出貨前都會經過嚴格的人手品質檢查，確保無刮痕、崩角，才送到客戶手上。

What material are Teammate's crystal products made of, and how do you ensure quality?

We primarily use high-quality K9 Optical Crystal. Known for its high refractive index, superior clarity, and absence of bubbles or impurities, K9 is the top choice for premium awards. Every item undergoes a strict manual quality inspection before delivery to ensure there are no scratches or chips.

你們提供送貨服務嗎？運送過程中水晶會容易爛嗎？

我們提供全港送貨服務（包括商業區及活動場地）。包裝方面，我們會使用專用的防震禮盒及氣泡紙加固，將破損風險降至最低。萬一在運送途中不幸損壞，請即時拍照聯絡我們，我們會安排更換。

Do you offer delivery services? Will the crystal break easily during transit?

We offer delivery services across Hong Kong (including commercial districts and event venues). For packaging, we use specialized shock-proof gift boxes and bubble wrap to minimize the risk of breakage. In the rare event of damage during transit, please contact us immediately with photos, and we will arrange a replacement.

我想做一個完全獨特形狀的水晶獎座，你們支援全客製化 (Custom Design) 嗎？

可以的。如果您有特定的形狀設計（例如公司吉祥物或標誌性建築物），我們可以透過切割、打磨或 3D 內雕技術來實現。這類全客製化訂單通常需要較長的生產時間和模具費用，歡迎聯絡我們評估可行性。

I want to create a completely unique crystal trophy shape. Do you support fully Custom Design?

Yes. If you have a specific shape in mind (e.g., a company mascot or iconic building), we can realize it through cutting, polishing, or 3D inner laser technology. Fully customized orders usually require longer production times and mold fees; please contact us to assess feasibility.

水晶獎座的「重量」在送禮心理學上有什麼作用？

人的心理會將物品的重量 (Weight) 與 重要性 (Importance) 連結。K9 水晶密度高，拿在手上份量十足。這種沉甸甸的感覺會讓獲獎者潛意識地覺得這份獎項「份量很重」，從而更加珍惜這份榮譽。

What role does the "weight" of a crystal trophy play in the psychology of gifting?

Human psychology links an object's Weight with its Importance. K9 crystal has high density and feels substantial in hand. This heavy feeling subconsciously makes the recipient feel that the award carries "significant weight," leading them to cherish the honor even more.

不同顏色的水晶（如藍水晶、黑水晶）代表什麼不同的意義？

透明水晶代表誠信與清晰；藍色水晶常象徵科技、智慧與冷靜；黑色水晶則代表權威與穩重。企業可以根據獎項性質（如：創新獎用藍色，終身成就獎用黑色）來搭配顏色，讓獎座更具深層含義。

What different meanings do different colors of crystal (e.g., Blue, Black) represent?

Clear crystal represents integrity and clarity; Blue crystal often symbolizes technology, wisdom, and calmness; Black crystal represents authority and stability. Companies can match colors according to the nature of the award (e.g., Blue for Innovation Awards, Black for Lifetime Achievement) to give the trophy deeper meaning.