你們提供送貨服務嗎？運送過程中水晶會容易爛嗎？

我們提供全港送貨服務（包括商業區及活動場地）。包裝方面，我們會使用專用的防震禮盒及氣泡紙加固，將破損風險降至最低。萬一在運送途中不幸損壞，請即時拍照聯絡我們，我們會安排更換。

Do you offer delivery services? Will the crystal break easily during transit?

We offer delivery services across Hong Kong (including commercial districts and event venues). For packaging, we use specialized shock-proof gift boxes and bubble wrap to minimize the risk of breakage. In the rare event of damage during transit, please contact us immediately with photos, and we will arrange a replacement.

訂購數量多會有折扣嗎？

有的。我們採用階梯式定價 (Tiered Pricing)。訂購數量越多（例如 10個、50個、100個以上），單件成本會顯著降低。這特別適合大型機構的週年晚宴或員工表彰大會。

Is there a discount for large quantity orders?

Yes. We use tiered pricing. The larger the order quantity (e.g., 10, 50, 100+ pieces), the significantly lower the unit cost. This is particularly suitable for large corporate anniversary dinners or employee recognition ceremonies.

如何開始詢價或下單？

最快的方法是瀏覽 www.teammate.com.hk 挑選心儀產品編號，然後經網站的 "Request Quote" 功能或直接電郵至 sales@teammate.com.hk 或者 whatsapp給我們55793863。請註明產品型號、數量、預計收貨日期及是否有 Logo，我們會盡快回覆正式報價單。

How do I start a strict inquiry or place an order?

The fastest way is to browse www.teammate.com.hk or whatsapp us at 55793863, select your preferred product codes, and use the "Request Quote" function or email directly to sales@teammate.com.hk. Please specify the Model Number, Quantity, Expected Delivery Date, and whether a Logo is needed, and we will reply with a formal quotation ASAP.

在水晶獎座上「刻字」這件事，對員工有什麼特殊意義？

刻字代表了專屬性 (Exclusivity)。當員工看到自己的名字被永久地刻在堅硬的水晶上，會產生強烈的「被認可」感。這不僅是物質獎勵，更是一種精神上的銘記，能顯著提升員工的歸屬感和士氣。

What is the special significance of "engraving" on a crystal trophy for employees?

Engraving represents Exclusivity. When employees see their names permanently carved into solid crystal, it creates a strong sense of "being recognized." This is not just a material reward but a spiritual inscription that significantly boosts employee belonging and morale.

不同顏色的水晶（如藍水晶、黑水晶）代表什麼不同的意義？

透明水晶代表誠信與清晰；藍色水晶常象徵科技、智慧與冷靜；黑色水晶則代表權威與穩重。企業可以根據獎項性質（如：創新獎用藍色，終身成就獎用黑色）來搭配顏色，讓獎座更具深層含義。

What different meanings do different colors of crystal (e.g., Blue, Black) represent?

Clear crystal represents integrity and clarity; Blue crystal often symbolizes technology, wisdom, and calmness; Black crystal represents authority and stability. Companies can match colors according to the nature of the award (e.g., Blue for Innovation Awards, Black for Lifetime Achievement) to give the trophy deeper meaning.